Kapolei, HI
Full Time
Description
Western States Lodging & Management is seeking a strategic, results-driven Director of Sales to lead revenue generation and sales strategy for a portfolio of hotel properties in Kapolei and the West Oahu market.
This is an exciting opportunity for a hospitality sales leader who enjoys building relationships, developing business, leading teams, and driving measurable results across multiple properties in a dynamic Hawaii market.
What's in it for you- Compensation & Benefits
- Competitive Annual Pay
- The starting rate is based on experience and qualifications. This position participates in our compensation program, which provides opportunities for future pay growth based on performance and career development.
- 401(k) with a dollar-for-dollar company match up to 4%
- Hotel discounts at select Western States Lodging & Management properties
Eligible full-time associates are entitled to the following:
- Medical, Dental, and Vision insurance plans plus Health Savings Account (HSA) options
- Optional supplemental benefits, including accident, critical illness, hospital indemnity, and other coverage options.
- Personal Time Off (PTO) and Vacation benefits
What You'll Do
Drive Revenue & Business Growth
- Develop and execute sales strategies tailored to the Kapolei and West Oahu market
- Grow occupancy, average daily rate, and overall revenue across assigned hotels
- Identify and pursue new business opportunities across corporate, group, leisure, government, and extended-stay segments
- Develop and maintain strong relationships with key accounts, businesses, organizations, and community partners
- Monitor local market conditions, demand trends, and competitive activity to identify opportunities
- Participate in annual budgeting, forecasting, and revenue planning
Lead & Support Sales Teams
- Provide direction, coaching, and support to property-level sales team members
- Establish clear sales goals and expectations and hold teams accountable for results
- Support the hiring, onboarding, training, and development of sales talent
- Share best practices and encourage consistent sales execution across the portfolio
- Build a positive, collaborative, and results-focused sales culture
Track Performance & Improve Results
- Review weekly and monthly sales activity, pacing, account production, and pipeline performance
- Analyze sales and hotel performance reports to identify gaps and opportunities
- Develop action plans to improve production, revenue, and market share
- Communicate sales results, trends, and recommendations to company leadership
- Ensure consistent execution of sales standards and strategies across all assigned properties
Collaborate Across Departments
- Partner with General Managers and property teams to align sales strategies with operational goals
- Collaborate with revenue management and corporate leadership to maximize hotel performance
- Represent the hotel portfolio throughout the Kapolei, West Oahu, and greater Oahu business community
- Build relationships with local businesses, organizations, tourism partners, and key accounts
- Serve as a bridge between corporate leadership and on-property sales teams
What We're Looking For
Required:
- Degree in Hospitality, Business, Marketing, or a related field, or equivalent experience
- 4+ years of hotel sales experience, including leadership responsibilities
- Proven success developing business, growing revenue, and managing key accounts
- Strong understanding of hotel sales metrics, forecasting, and performance reporting
- Excellent communication, relationship-building, and leadership skills
- Ability to work independently while collaborating effectively across multiple properties
- Willingness to travel locally throughout the Oahu market
Preferred:
- Experience overseeing sales for multiple hotel properties
- Experience in the Hawaii hospitality market
- Familiarity with major hotel brands such as Marriott or Hilton
- Background in revenue management, business development, or advanced hotel sales training
- Established relationships within the local corporate, group, tourism, or hospitality community
You Know You're Successful When...
You're successful when the portfolio consistently meets or exceeds revenue and sales goals, the sales pipeline remains strong and diversified, key accounts and community partnerships continue to grow, property sales teams are engaged and developing, and your strategies translate into measurable improvements in occupancy, rate, revenue, and market performance.
About Western States Lodging & Management
Western States Lodging & Management is committed to creating exceptional hospitality experiences through a people-first approach. Our Personal Touch philosophy guides how we serve our guests, support our teams, and partner with the communities where we operate.In this role, you'll serve as an ambassador, consultant, collaborator, and coach-helping property teams build strong relationships, identify opportunities, and deliver results.
Ready to Make an Impact?
If you're a driven hospitality sales leader who is ready to build business and make an impact across the Kapolei and West Oahu market, we'd love to hear from you. Apply today and bring your sales leadership, relationships, and passion for hospitality to Western States Lodging & Management!