Austin, TX
Full Time
$13 per hour
Description
Austin Country Club (ACC) is accepting resumes for the position of Full-Time Fine Dining Server. We are seeking a passionate, hardworking individual who has inspiring ideas, technical skills to overcome challenges, and a passion for producing memorable experiences for our members. We know that a great experience starts with great people.
What you should know about us:
Founded in 1899, Austin Country Club is one of the oldest existing clubs in Texas and home to one of the greatest golf instructors who ever lived, Harvey Penick. A private, family-oriented club rich in tradition, known for the quality of its membership and for service that exceeds expectations.
ACC has a tradition of excellence not only with club history but also with the team members. Our work environment is fast-paced, collaborative, flexible, focused on the development of our team members, and mission-oriented.
What you will do:
- Deliver first-class service to our members
- Support team members and managers with premium guest services
- Responsible for the daily setup and breakdown of the dining area
- Be knowledgeable of all food and beverage offerings including ingredients, methods of preparation and proper service; be able to explain all food and beverage items listed on the menu
- Ensure members checks are accurate and closed out properly
- Prepare server check out report and accurate tip outs
- Provide friendly yet discreet and unobtrusive service in: greeting, seating and waiting on all members
- Anticipate members' needs, both internal & external
- Assist members with food and beverage orders
- Answer member questions with regards to food & beverage
- Engage members when appropriate to make them feel welcomed and "at home"
- Ensure the pantry, common areas, dining area and overall environment is presentable throughout the course of the day
- Assist management to ensure the consistent integrity of the physical facility where food & beverages are served and stored
- Monitor hospitality areas to ensure they are kept clean, safe and code compliant. Communicate with Manager any issues and assist as needed.
- Develop and maintain a working knowledge/interest in food and beverage.
- Complete any additional tasks as assigned by Food & Beverage Director and management team
- Attend and participate at all scheduled meetings and trainings
- Participate in teamwork and foster harmonious working climate
- Give feedback on guest comments or complaints to the management
- Report employee and guest accidents
What we are looking for:
Education & Experience
- High School Diploma or GE
- At least 1-3 years of experience in a restaurant and serving position. Club experience is a plus.
- Deep knowledge of wine, spirits, beer, and food, with a strong understanding of proper service standards, including timing and execution of coursed dining experiences
- Basic computer skills are a plus
Attributes
- Presentable - (Able to put your best foot forward and present yourself in a clean and professional way to our members)
- Strong Communication Skills - (Able to assess needs and desires by communicating with our members and team)
- Team Player - (Work closely with Food and Beverage department leaders and fellow team members to meet goals)
- Genuine - (Possess a passion for delivering top-notch service and find everyday enjoyment)
- Fast-Paced - (Able to manage multiple tasks at once of differing needs)
Physical Requirements
- Ability to move and lift up to 25 lbs.
- Ability to Stand, sit and walk for extended periods of time
Availability
- This position is available for full or part time individuals. Candidates must be willing to have flexible schedules and must be willing to work weekdays, weekends and holidays.
- Shifts will differ from 4-8 hours.
- Split shifts (doubles) may be occasionally scheduled.
Why you should work for us:
Perks and Benefits:
- Growth and development opportunities.
- Paid Holidays, Paid Time Off (PTO) for full time employees.
- Health/life insurance for full time employees.
- 401K for full time employees after 90 days of employment.
- Team member pro shop discounts.
- Custom quality uniforms.
- Daily meals and beverages provided by our renowned culinary team
Salary:
Austin Country Club prides itself on offering competitive and comparable compensation.
Base Rate: $13.00/hour + *service charge
*Service Charge = 19% of your F&B sales