Western States Lodging & Management
Location: Utah / Regional Support Role
Experience Level: Mid-HR Professional (5+ years)

At Western States Lodging & Management, we believe great organizations are built by great leaders and supported by strong people systems. Our HR Business Partners are not administrators - they are strategic advisors and force multipliers for leaders across our properties.

If you are passionate and energized by helping leaders improve performance, building stronger teams, and translating business strategy into workforce results, this role offers an opportunity to create measurable impact across an entire portfolio of properties and teams.

The Impact You Will Have

As an HR Business Partner, your work will directly influence leadership effectiveness, workforce stability, and property profitability across the organization. You will partner closely with property leaders and regional leadership to ensure our people systems drive business results.

Your contributions will help achieve outcomes such as:

• Stronger leadership capability and accountability across properties
• Improved employee engagement and customer experience
• Reduced turnover and stronger internal promotion pipelines
• More consistent performance management and workforce planning
• Lower compliance and employee relations risk
• More predictable operational and financial performance

Ultimately, the HRBP role helps ensure our leaders have the right people, in the right roles, at the right time to deliver exceptional service and operational results.

What You Will Do

Strategic Leadership Partnership

• Serve as a trusted advisor to property leaders and regional leadership teams
• Translate business goals into workforce strategies and talent solutions
• Provide coaching to leaders to strengthen decision making, accountability, and people management

Employee Relations & Organizational Effectiveness

• Address employee relations issues with a systematic, compliant, and solutions-focused approach
• Identify root causes of workforce challenges and guide leaders toward sustainable solutions
• Support organizational design, workforce planning, and leadership development initiatives

Talent & Leadership Development

• Partner with Talent Acquisition and hiring leaders to ensure effective recruiting and selection
• Guide leaders in employee development and succession planning
• Support consistent performance management and leadership coaching practices

Operational HR Execution

• Implement corporate policies and HR programs across properties
• Support compensation planning, onboarding, and compliance processes
• Partner with HR team members to ensure consistent HR service delivery

Culture & Engagement

• Reinforce WSLM's Personal Touch culture, mission, and values
• Build strong relationships with leaders and associates across all levels of the organization
• Act as a change champion during business or organizational transitions

What Success Looks Like

In this role you will help create:

• Increased business profitability outcome
• Higher trust in leadership and stronger team engagement
• Reduced turnover and stronger employee referrals
• More consistent leadership practices across properties
• Earlier intervention in workforce challenges
• Better alignment between staffing levels and operational demand

The HRBP role is designed to move HR from reactive support to proactive strategic partnership, helping the organization perform at a higher level.

Qualifications

Required

• Bachelor's degree in Human Resources, Business, or related field
• Minimum 5 years of Human Resources experience
• Experience supporting field-based or multi-location teams
• Strong employee relations and leadership coaching capability
• Excellent communication, facilitation, and relationship-building skills
• Ability to manage multiple priorities in a fast-paced environment

Preferred

• Master's degree in HR, Organizational Leadership, or related field
• Experience supporting hospitality, healthcare, or property operations
• Experience delivering leadership training or facilitating leadership development programs

The Kind of Professional Who Thrives Here

You will succeed in this role if you are:

• Consultative - leaders trust you as an advisor, not just a policy expert
• Analytical - you connect people data to business outcomes
• Collaborative - you work effectively with operations, finance, and HR colleagues
• Action-oriented - you identify problems early and drive solutions
• Ambassador of Culture - you actively model and reinforce WSLM's mission, Personal Touch culture, and values, helping leaders translate them into everyday leadership behaviors and operational decisions
• Coach to Leaders - you help leaders strengthen their decision-making, accountability, and people management capability by guiding them through real leadership situations such as performance management, conflict resolution, and team development
• Passionate about people leadership - you enjoy helping leaders grow and take pride in seeing teams become stronger and more effective

Why Join Western States Lodging & Management

Our mission is rooted in service, leadership development, and the Personal Touch culture that defines how we treat associates, guests, and residents.

In this role you will:

• Partner with senior leaders across a diverse portfolio of properties
• Influence leadership effectiveness and workforce strategy
• Help shape the future of our organization's people capability
• Work with a collaborative HR team committed to building strong leaders

Most importantly, your work will directly impact the success of our people, our properties, and the communities we serve.

If you are ready to move beyond transactional HR work and become a true strategic partner to leaders, we encourage you to apply.