Austin Country Club is one of the finest and longest-standing clubs in the Austin, TX area, and we're hiring a part-time Sports and Activities Assistant to join our incredible team! If you're proactive, outgoing, and customer service-driven, you can make $18.00 per hour and enjoy perks like:

• 401(k) after 90 days of employment
• Pro shop discounts
• Daily meals and beverages provided by our renowned culinary team
• Provided uniforms

Keep reading to learn how you can get started in this part-time role!

A LITTLE ABOUT US

Founded in 1899, Austin Country Club is one of the oldest existing clubs in Texas and home to Harvey Penick, one of the greatest golf instructors who ever lived. As a private, family-oriented club that is rich in tradition, we are known for the quality of our membership and unmatched customer service that exceeds expectations. We are located along the banks of the Colorado River with Austin's iconic Pennybacker Bridge as our backdrop. Spanning over 180 acres of hill country vistas and canyon views in Davenport Ranch, our property is just 10 miles west of downtown Austin.

As one of the oldest and finest clubs in the south, we know that a great experience starts with great people. We have a tradition of excellence not only with club history but also with our team members. Our work environment is fast-paced, collaborative, flexible, and mission-oriented. To show our appreciation for all that our employees do, we offer generous perks as well as competitive, comparable compensation and professional development opportunities to help them gain valuable skills for their careers.

OUR IDEAL SPORTS AND ACTIVITIES ASSISTANT

We're looking for someone who can work part-time between the following hours:

• Monday: 8:00 am to 1:00 pm
• Tuesday, Wednesday, and Thursday: 8:00 am to 8:30 pm
• Friday, Saturday, and Sunday: 8:00 am to 7:00 pm

Qualifications:

• 16+ years old
• CPR/AED/First Aid certifications OR ability to obtain them within 60 days of hire
• Professional experience with recordkeeping, cash handling, sales, merchandising, or tennis operations
• Friendly, approachable, and welcoming demeanor
• Customer service mindset with excellent communication skills
• Strong problem-solving skills
• Multi-tasking skills
• Ability to actively listen to guests and understand their needs
• Ability to empathetically, patiently, and professionally address member concerns and resolve problems
• Ability to lift 30+ lbs.
• Comfort with escalating issues to management when necessary
• Knowledge of general office procedures and equipment (phones, printers, computers, etc.)
• Proficiency with Microsoft Outlook, Excel, and Word

The following would be preferred but aren't required:

• High school degree or equivalent
• Country club experience
• Professional customer service experience

WHAT WILL YOU DO?

As our part-time Sports and Activities Assistant, you'll be responsible for the following:

• Staffing our sports center and greeting members as they arrive
• Answering questions, addressing concerns, and sharing information about our programs, schedules, and facility policies
• Completing new registrations and collecting payments
• Providing excellent customer service in person, through email, and over the phone
• Promptly completing daily operations tasks
• Stringing tennis racquets
• Monitoring facility access, cleaning up the area, and ensuring compliance with all rules and policies
• Working with team members and other departments (hospitality, clubhouse, etc.) to provide comprehensive customer service

Ready to make your mark as our part-time Sports and Activities Assistant? Reach out today by completing our initial application!