Are you passionate about hospitality and providing exceptional guest experiences? Do you take pride in creating a warm, welcoming environment where guests feel right at home? If so, Hilton Garden Inn Layton is looking for you to join our team as a Guest Services Manager!

Why You'll Love Working With Us

As a valued full-time team member, you'll enjoy:

• Competitive pay of $18+ per hour based on experience
• Hilton Team Member Travel Program
• Health, dental, and vision insurance
• 401(k) with a 4% company match
• Paid Time Off (PTO)
• Opportunities for career growth and advancement within our organization

Our hotel, conveniently located near the Davis Conference Center and local restaurants, provides the perfect blend of comfort and convenience for guests-and a supportive, professional environment for our team.

About the Role

As the Guest Services Manager, you'll lead the daily operations of the front desk, ensuring every guest receives top-notch service. You'll mentor and support your team, oversee scheduling, and help maintain high standards of efficiency and hospitality.

Key Responsibilities:

• Supervise and train front desk staff to deliver outstanding guest service
• Ensure compliance with cash handling, credit, and check procedures
• Monitor room inventory and rates; assist with revenue management
• Collaborate with the Director of Sales to stay informed about group bookings and events
• Manage daily checklists and prioritize tasks to ensure smooth operations
• Maintain a professional and welcoming lobby environment