Front Desk Guest Services Representative - Moab, UT

Hotel Downtown Moab
Moab, UT Full Time $19 per hour

Description

Welcome to Hotel Moab Downtown! We're currently seeking a Front Desk Guest Services Representative to join our team on a full-time schedule. At Hotel Moab Downtown, we believe in making every guest's stay unforgettable, and that starts with our incredible team. As a Front Desk Guest Services Representative, you'll enjoy competitive pay at $19/hr, along with a comprehensive benefits package, including:

  • Medical, dental, and vision insurance
  • 401(k) plan
  • Paid time off
  • Vacation
  • Quarterly bonuses

Join us in providing a pleasant place for our guests while advancing your hospitality career!


A GLIMPSE INTO YOUR DAY

As our Front Desk Guest Services Representative, you're the friendly face that greets guests as they check in, assigning rooms and accommodating special requests with a genuine smile. Your day involves efficiently handling check-ins and check-outs, providing information about hotel services, and ensuring the front desk area is clean and presentable. Your positive resolution of guest complaints and accurate billing contribute to a seamless guest experience.

Shifts are 7:00 am - 3:00 pm and 3:00 pm - 11 pm.


WHAT WE NEED FROM YOU

We are looking for individuals who are enthusiastic, detail-oriented, and dedicated to delivering outstanding guest experiences. If this is you, check to see if you meet the requirements below!

  • Effective communication and customer service skills
  • Physical ability to stand and/or walk for long periods, push, pull, bend, stoop, and upward reach
  • Some exposure to cleaning chemicals
  • Passionate about providing a pleasant place for our guests

Having computer skills is a plus!


LEARN ABOUT US

Nestled in the heart of town, Hotel Moab Downtown is a place where outdoor adventure meets personalized comfort and service! With our city's small-town feel and friendly community, guests love coming here when they need to get away. We embrace our core values of 'Be Loving', 'Choose Wisely', 'Perform Together', 'Act Boldly', "Express Gratitude', and 'Mind the Store' to create an environment that our guests fully enjoy.

Our mission is to "serve you like family" - whether you are a guest or a coworker. Besides being surrounded by natural beauty, our team enjoys competitive compensation and a truly remarkable work culture. We're all about working together to create unforgettable experiences for our guests while having a blast and making memories with each other!


READY TO BE A PART OF THE HOTEL MOAB DOWNTOWN FAMILY?

The initial application process is quick, easy, and mobile-friendly. Don't miss out on this exciting opportunity-apply now and take the first step toward advancing your career in hospitality!



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