Alliance HCM is seeking a confident leader to join our Shenandoah, TX team as our new full-time Managing Director and skillfully oversee efficient implementation processes.

In this high-impact, hands-on leadership role, you can earn performance-based bonuses and enjoy these exceptional benefits:

• Competitive compensation consistent with qualifications
• 100% paid medical, dental, vision, and long-term disability coverage
• Base life insurance
• A 401k plan with a generous 3-5% match
• Profit sharing to celebrate our collective success
• Advancement opportunities within a rapidly growing company
• Collaborative, innovative, and entrepreneurial environment

Do you feel up for the challenge? Apply now!

OUR VISION

Alliance aims to be the largest independent human capital management (HCM) company in the United States by providing the most advanced technology to customers through our proprietary, single database, cloud-based software. We help small- to medium-sized businesses manage their payroll, HR, benefits, onboarding, off-boarding, and everything in between. As the second largest privately held payroll company in the U.S., our goal is to constantly innovate and create best-in-class HCM solutions. At Alliance, our employees enjoy more than rewarding work and competitive compensation. By joining us, you become part of a team that supports and celebrates your success. We encourage everyone to push the boundaries of what's possible and test new ideas. As part of our team, you'll go as far as you want and have fun doing it.

MANAGING DIRECTOR QUALIFICATIONS

• 5+ years of experience leading implementation or customer success teams in a SaaS, startup, or fast-paced B2B/B2C environment
• 5+ years of leadership experience in the HCM environment
• Hands-on experience with systems implementation, business process configurations, and integrations
• Proven success in scaling teams, maintaining SLAs, and achieving performance targets
• Demonstrated ability to manage multiple projects and initiatives in a high-growth environment
• Technical knowledge of systems and operations
• Strong analytical and data-driven decision-making skills
• Excellent communication, interpersonal, and collaboration skills
• Organizational skills, attention to detail, self-motivation, and ability to follow through

Preferred Criteria:

• Bachelor's degree in information systems, HR, business administration, or a related field
• HR certifications (SHRM-CP, PHR, etc.)
• Payroll or benefit experience

MANAGING DIRECTOR RESPONSIBILITIES

You actively drive business growth and oversee client onboarding into our comprehensive HR and payroll systems. By strategically leading our team of implementation specialists and technicians, you support our vision and pave the way for continual success. You fully learn our implementation process so you can effectively coach your team in the correct usage of HCM applications and ensure they provide accurate and prompt Tier 1 and 2 support.

Diligently, you lead implementation projects from planning to execution to post-launch support, ensuring quality throughout all stages. You partner with cross-functional teams, including development, training, and reporting staff, to align systems with business needs and enhance the customer experience. If technical issues escalate, you resolve the problem and complete detailed documentation for future reference. As you research HCM platform trends, assess business impact, and provide hands-on support, you exemplify what it means to be an incredible leader!

Make a critical impact as our Managing Director! Reach out by completing our initial application.