Courtyard Missoula in scenic Western Montana is hiring a full-time Front Office Manager - Front Desk Supervisor! Do you have hotel experience and leadership skills, ideally with Marriott? Are you upbeat, friendly, and eager to grow with a team that feels like family? If so, we want to hear from you!

WHY JOIN US?

Competitive Pay: Starting at $20 per hour

Amazing Benefits: Health and dental insurance for full-time employees, paid vacation, paid holidays, bonus incentives, and a fun, welcoming work environment.

Work with Great People: Enjoy a beautiful hotel environment with coworkers who feel like family.

ABOUT COURTYARD MISSOULA

Located in scenic Western Montana, we are a great place to call home for the sports enthusiasts and families exploring Yellowstone and Glacier National Parks. Hospitality is what we are all about - our "serve you like family" motto shines as we ensure our guests feel right at home with several great amenities. We offer comfortable accommodations and outstanding staff that ensure every stay is memorable - in the best way!

Our employees are at the heart of what we do. We want every team member to feel valued and appreciated. We make that happen by offering a fun work environment and generous benefits. Working together is the foundation of our success, and one of the reasons our team loves coming to work here!

ABOUT THE ROLE

In this leadership role, you'll oversee all front desk operations, ensuring smooth check-ins, guest satisfaction, and seamless communication with the sales team. You'll manage scheduling, training, hiring, and coaching team members while covering shifts as needed to keep everything running smoothly. With a hands-on approach, you'll work desk shifts with a smile and help maintain our high standards of service.

Key responsibilities include:

• Leading by example to ensure a positive guest experience
• Staying updated on upcoming events with the sales department
• Completing checklists and ensuring the front desk operates efficiently

MINIMUM REQUIREMENTS TO SUCCEED

• Experience as a front office manager, front desk supervisor, or front desk lead
• Hotel experience
• Strong leadership skills and the desire to grow within the property
• Availability to cover all shifts, including overnight, if needed
• Excellent communication skills and the ability to multitask

Preferred Qualifications:

• Marriott experience

SCHEDULE

This full-time position typically works 7:00 AM - 3:00 PM, with the flexibility to cover other shifts as needed.

Ready to apply? If you're ready to join a team that values collaboration and growth, apply to be our new Front Office Manager - Front Desk Supervisor now! We offer a quick, 3-minute mobile-friendly application process.