Are you ready to make a real difference in people's lives? Fedcap, Inc. is looking for a passionate full-time Lead Client Care Coordinator to join our team in Memphis, TN. We're not just offering a job; we're offering an opportunity to be part of something truly impactful.

PAY & PERKS:

With competitive pay and comprehensive benefits, this role offers more than just a paycheck - it offers the chance to change lives for the better.

Benefits include:

• Medical, dental, and vision
• Flexible spending account
• Short- and long-term disability
• 403(b) plan
• Employee assistance program
• Future mom's program

ABOUT FEDCAP:

Launched as part of The Fedcap Group in 2018, Fedcap, Inc. offers a wide array of programs and services to help individuals achieve success in education and employment to become self-sufficient adults. Our specific focus areas include case management, work readiness, vocational or employer-based training, job placement, and post-placement support. We are committed to making sustainable, high-outcome, and life-changing differences for the individuals and families we serve.

Our services are only as effective as the quality of the people who make up our team. To achieve our mission, we strive to attract and retain talented and committed staff who believe in our cause. This is why we provide competitive compensation, great benefits, and plenty of opportunities for personal and professional growth.

ABOUT THE ROLE:

This full-time position operates primarily Monday through Friday, 8 AM to 5 PM, with rotating evening and weekend shifts. While the role is office-based in Memphis, TN, you'll also engage in community events and local outreach efforts. Travel may be required, including occasional out-of-area trips.

On a typical day as our Lead Client Care Coordinator, you start by heading out to community events or other requested locations to conduct screenings for program eligibility. By engaging with potential participants, you create interest in enrolling in our voluntary program.

Back in the office, you work closely with participants to develop their Assistance Pathway and Milestone Plan for both their career and personal goals. Utilizing relevant assessment tools, you coach participants toward actionable next steps and provide the necessary accountability structures to support them in achieving their objectives. This process is dynamic, with plans updated as needed over time to ensure continued progress and success.

MINIMUM QUALIFICATIONS:

• Bachelor's degree in human services, social services, business administration, or a related field
• 2+ years of experience in case management, administration, social services, or a related field
• 1+ years of experience as a lead or supervisor in case management or social services

Preferred Qualifications:

• Bilingual in Spanish

Excited to join our team and start making a difference as a Lead Client Care Coordinator? Don't hesitate - take the first step today. Our initial application process is quick and easy, designed to be completed in just 3 minutes on your mobile device. Apply now and be prepared to embark on a fulfilling journey with Fedcap, Inc.