Client Services Supervisor - Washington, DC

Fedcap, Inc
Washington, DC Full Time

Description

Fedcap, Inc. in Washington, DC is dedicated to helping individuals improve their economic standing by supporting them in finding jobs and developing valuable professional skills. We're hiring a motivated and outgoing person to join us as a full-time Client Services Supervisor!

You can showcase your leadership skills while helping to shape our social services programs for the better! In return, you earn competitive pay and enjoy great benefits like:

  • Medical, dental, and vision insurance
  • Flexible spending account (FSA)
  • Short- and long-term disability coverage
  • 403(b) plan
  • Employee assistance program
  • Future mom's program

Apply now and take the next step in your case management career with us!


WHO WE ARE

Launched as part of The Fedcap Group in 2018, Fedcap, Inc. offers a wide array of programs and services to help individuals achieve success in education and employment to become self-sufficient adults. Our specific focus areas include case management, work readiness, vocational or employer-based training, job placement, and post-placement support. We are committed to making sustainable, high-outcome, and life-changing differences for the individuals and families we serve.


LEARN A LITTLE ABOUT BEING A CLIENT SERVICES SUPERVISOR

In this role, your main goals are to ensure we're providing the best support we can and that our case management team members are meeting all their performance markers. Your day-to-day responsibilities may include supervising case managers, communicating with clients, and managing important documentation.

You oversee our Job Placement and Education and Occupational Training programs as well as help find new clients to join these programs. By building relationships with human resource directors, school administrators, and leaders in other organizations, you help create a pipeline for internships and job placements. You research market trends, prepare and deliver presentations, and ensure every client is receiving the support they need to thrive in the workplace!


ARE YOU A GOOD FIT?

Here are the minimum qualifications:

  • Bachelor's degree from an accredited institution in social work, social services, business administration, or a related subject
  • 3+ years of supervisory experience in a field such as vocational rehabilitation or case management

Are you highly communicative and collaborative? Can you think on your feet and solve problems in a fast-paced environment? Do you have strong management skills? If you answered YES, then we want you as our new Client Services Supervisor! We make it easy to apply with our short and sweet initial application. Fill it out today; we can't wait to meet you!



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