Mail Manager - NY

Fedcap Group
NY Full Time $18 per hour

Description

Fedcap Rehabilitation Services in Bronx, NY is looking to hire a full-time Mail Manager to assist with the daily operations of our print and mail facility. Are you friendly, personable, and customer service-oriented? Do you want the opportunity to put your administrative skills to good use? Would you like to join a respected human services nonprofit that's passionate about serving its community? If so, please read on!

This printing position in human services earns a competitive wage of $18/hour. We provide excellent benefits, including medical, dental, vision, a flexible spending account (FSA), short- and long-term disability, a 403(b) plan, an employee assistance program, a future mom's program, and life insurance. If this sounds like the right printing opportunity to use your administrative and customer service skills, apply today to join our nonprofit!


ABOUT FEDCAP REHABILITATION SERVICES

In 1935, three men who had sustained injuries in WWI met in Times Square and literally changed the world for people with physical disabilities. Fedcap Rehabilitation Services provides an array of services to youth and adults, helping thousands of individuals graduate from high school, obtain vocational certification or a college degree, become work-ready, and obtain meaningful employment as they achieve long-term economic well-being.

Our mission is to create opportunities for people facing barriers to economic well-being. To achieve this mission, we strive to attract and retain talented, creative, and dedicated staff who believe in our cause. This is why we provide competitive compensation, great benefits, and plenty of opportunities for personal and professional growth.


A DAY IN THE LIFE OF A MAIL MANAGER

As a Mail Manager with our nonprofit, you're responsible for assisting the supervisor on duty by providing direction and work assignments to our mail clerks. You process mailings through our computerized databases and send them to our printer equipment while ensuring high-quality printing. On a daily basis, you provide electronic status reports, mailing affidavits, and other reports detailing the ongoing status of mail to our customers. You also respond to customer inquiries either over the phone, via email, or in person as well as provide direction to staff as needed.

Additionally, you maintain the general organization of our facility. You look for cost-saving initiatives and recommend process improvements to keep our facility running smoothly and efficiently. Using your exceptional leadership skills, you cross-train staff in all aspects of mail and production and serve as backup to our supervisor. As needed, you also fulfill internal and external printing requests using the Canon, Konica, Xerox, or other equipment. You enjoy having a job that uses your superb administrative and customer service skills, and you take great pride in knowing you contribute to our nonprofit in such a big way!


QUALIFICATIONS FOR A MAIL MANAGER

  • High school diploma
  • 2+ years of college or technical school training with computer and business skills
  • 3+ years of experience in a printing and mailroom environment or an equivalent setting
  • 3+ years of management experience
  • Excellent computer and customer service skills

Do you have excellent verbal and written communication skills? Can you work with diverse groups of people? Are you highly organized and attentive to detail? Can you easily adapt to daily workloads and activities? Are you able to assess and provide production improvements? If yes, you might just be perfect for this administrative management position with our human services nonprofit!


WORK SCHEDULE FOR A MAIL MANAGER

This full-time printing position in human services works during the day.


ARE YOU READY TO JOIN OUR HUMAN SERVICES TEAM?

If you feel that you have the right customer service skills for this administrative management job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 10474



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