Administrative Assistant - Receptionist - Boston, MA

Fedcap - Community Work Services
Boston, MA Full Time

Description

Do you have experience handling high-volume calls and managing a front desk? If so, we have a spot for you as our new full-time Administrative Assistant - Receptionist at Community Work Services in Boston, MA! As our receptionist, you will play a vital role in ensuring that our nonprofit office runs smoothly, both internally and externally.

This position offers a competitive wage. So, if you are looking for an administrative role where you can make a difference while utilizing your organizational and communication skills, this is the opportunity for you! You will be given great benefits such as medical, dental, vision, a flexible spending account (FSA), short- and long-term disability, a 403(b) plan, an employee assistance plan, a future moms program, and life insurance.

LET US INTRODUCE OURSELVES

Community Work Services was founded in 1877 as the Cooperative Society of Visitors Among the Poor of Boston to provide services to the poor in Boston and address the roots of poverty through employment, education, and housing improvements. Our founder, Annie Fields, was a transitional figure in the development of a professional social-service network by applying business principles and efficiency to benevolent activities and charity work. Today, our mission is to help people who face employment barriers to obtain work and achieve self-sufficiency through innovative job training, placement, and support services.

Our services are only as effective as the quality of the people who make up our team. To achieve our mission, we strive to attract and retain talented and committed staff who believe in our cause. This is why we provide competitive compensation, great benefits, and plenty of opportunities for personal and professional growth.

MAKE A DIFFERENCE AS A ADMINISTRATIVE ASSISTANT - RECEPTIONIST

As the new Administrative Assistant - Receptionist at our nonprofit office, you are the first point of contact for our guests and participants, providing a high level of customer service. We are looking for someone who can present themselves in a professional manner at all times and maintain a neat and proper environment at the front desk and lobby area.

You're responsible for opening the Portland Street and Lancaster elevators promptly at 8:00 am and monitoring security cameras to report any suspicious activity to your supervisor. In addition, you identify individuals requesting entry via the audio buzzer system, receive and sign for small deliveries, messenger deliveries or registered mail, and operate the telephone system to receive incoming calls and direct them accordingly. We have you to thank for keeping our nonprofit office running smoothly!

ARE YOU THE ADMINISTRATIVE ASSISTANT - RECEPTIONIST WE'RE LOOKING FOR?

  • High school diploma
  • 2+ years of related office experience or training
  • Professional telephone and interpersonal skills
  • Ability to lift or move up to 25 pounds
  • Proficiency with Microsoft Office Suite or related software

Experience working in or the ability to demonstrate commitment to nonprofit work targeting economically disadvantaged populations is preferred, but not required. You need to have outstanding verbal and written communication skills, as well as a friendly and upbeat demeanor, as you will be interacting with clients each day.

YOUR NEXT STEP

If you have these qualities and meet the basic job requirements, we'd love to have you on our team. Apply now using our quick and easy online application!

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