Fedcap Maine, a Fedcap program, is currently hiring for a full-time Office Secretary - Administrative Assistant to provide exceptional customer service to our participants and visitors in the Oxford, ME area. This customer service position earns a competitive wage.

In addition to competitive pay and our amazing culture, we offer our Office Secretary - Administrative Assistant the following benefits:

• Medical, dental, and vision
• A flexible spending account (FSA)
• Short- and long-term disability
• A 403(b) plan
• An employee assistance plan
• A future moms program
• Life insurance

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!

OUR IDEAL OFFICE SECRETARY - ADMINISTRATIVE ASSISTANT

• Attentive - accurately follows directions
• Excellent communicator - communicates clearly and has proper phone etiquette
• Self-motivated - works well independently and with a team of others
• Efficient - has a knack for effectively prioritizing tasks and managing their time

If this sounds like you, keep reading!

ABOUT FEDCAP MAINE

Fedcap offers a wide array of programs and services to help individuals achieve success in education and employment and become self-sufficient adults. We serve thousands of individuals across a growing footprint, helping them achieve economic and social well-being. Our specific focus areas include case management, work readiness, vocational and employer-based training, job placement, and post-placement support. We strive to make a high-outcome, life-changing, sustainable difference for the individuals and families we serve to improve their economic well-being.

Our services are only as effective as the quality of the people who make up our team. To achieve our mission, we strive to attract and retain talented and committed staff who believe in our cause. This is why we provide competitive compensation, great benefits, and plenty of opportunities for personal and professional growth.

YOUR DAY

This full-time entry-level customer service position in human services works during the day.

As an Office Secretary - Administrative Assistant with our nonprofit, you serve as the main point of contact for those who visit our Opportunity Center. You warmly greet each visitor who enters our center as well as answer and direct calls to the appropriate personnel. Using your excellent organizational skills, you schedule appointments for participants and send out reminders about upcoming orientations or appointments. You also collect and timestamp participant documentation and mail outreach letters to those who've missed activities. Running reports through our FedcapCARES system, you generate data to organize daily tasks and ensure nothing is amiss.

Additionally, you identify and order needed office supplies. If you need to step away from the reception area, you make sure that someone is there to cover you and monitor the desk to answer phone calls. You maintain a friendly and engaging manner no matter who you're speaking to and ensure every participant, visitor, or stakeholder feels welcome at our nonprofit. You enjoy having a job that uses your customer service skills to make people happy, which is why you thrive in this position!

REQUIREMENTS FOR AN OFFICE SECRETARY - ADMINISTRATIVE ASSISTANT

• High school diploma or equivalent
• Demonstrated track record for providing exceptional customer service
• Valid driver's license

If you meet the above requirements, we need you. Apply today to join our customer service team as an Office Secretary - Administrative Assistant!

Location: 04270