Fedcap Rehabilitation Services, a Fedcap program, in Jamaica, NY is looking to hire a full-time Senior Administrative Processor to serve as a main point of contact and subject matter expert for our clients. Do you have exceptional data entry and customer service skills? Are you looking to advance your office career? Would you like to join a respected human services nonprofit that's passionate about serving its community? If so, please read on!
This office position in human services earns a competitive wage of $18/hr. We provide excellent benefits, including medical, dental, vision, a flexible spending account (FSA), short- and long-term disability, a 403(b) plan, an employee assistance program, a future mom's program, and life insurance. If this sounds like the right opportunity to use your data entry and customer service skills, apply today to join our nonprofit!
ABOUT FEDCAP REHABILITATION SERVICES
In 1935, three men who had sustained injuries in WWI met in Times Square and literally changed the world for people with physical disabilities. Fedcap Rehabilitation Services provides an array of services to youth and adults, helping thousands of individuals graduate from high school, obtain vocational certification or a college degree, become work-ready, and obtain meaningful employment as they achieve long-term economic well-being.
Our mission is to create opportunities for people facing barriers to economic well-being. To achieve this mission, we strive to attract and retain talented, creative, and dedicated staff who believe in our cause. This is why we provide competitive compensation, great benefits, and plenty of opportunities for personal and professional growth.
A DAY IN THE LIFE OF A SENIOR ADMINISTRATIVE PROCESSOR
As a Senior Administrative Processor with our nonprofit, you're responsible for providing accurate and timely information that meets our customer's needs. You research and resolve routine or complex document management scenarios, rush requests, and processes or procedures related to general issues and concerns. To continuously provide a better customer experience, you proactively identify, recommend, and champion service and process improvement suggestions. You also organize documents according to classification and category as well as archive, retrieve, and distribute filed documents as requested.
In addition, you manage document control processes according to procedures and instructions. As assigned, you conduct quality control and perform high-volume document scanning. You focus on accuracy when batching documents as well as perform re-scans on bad images, verify work on index fields, and conduct final audits before sending work to customers. Your strong data entry and customer service skills keep our clients satisfied with our services and our office running smoothly. It brings you great satisfaction to know you're good at what you do!
QUALIFICATIONS FOR A SENIOR ADMINISTRATIVE PROCESSOR
Do you have excellent verbal and written communication skills? Can you prioritize tasks while meeting tight deadlines? Are you highly organized and attentive to detail? Do you work well in a collaborative environment? Can you handle confidential information with discretion? If yes, you might just be perfect for this office position with our human services nonprofit!
WORK SCHEDULE FOR A SENIOR ADMINISTRATIVE PROCESSOR
This full-time data entry office position in human services works during the day and travels to different customer locations.
ARE YOU READY TO JOIN OUR HUMAN SERVICES TEAM?
If you feel that you would be right for this customer service job with our nonprofit, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 11433
