Do you pride yourself on providing an exceptional guest experience? Are you passionate about keeping your environment secure? NMS is looking for a motivated and customer-focused Front Desk Security Officer to join our team in beautiful Anchorage, AK!

This position earns a competitive wage. We provide fantastic benefits, including medical, dental, vision, a flexible spending account (FSA), a 401(k), life insurance, and an employee assistance program (EAP). If this sounds like the right opportunity for you, apply today!

NMS: AN INTRODUCTION

Welcome to our world of safety, integrity and award-winning support services! We are proud to offer our clients a full range of integrated management and customer care with a focus on innovation. And did we mention that we're located in Anchorage, AK - surrounded by the stunning beauty of nature?

Join a team of driven, passionate individuals at our company! We're all about providing top-notch services and we surround ourselves with like-minded people who are just as committed to our mission. This is the perfect place to grow, both professionally and personally, as you'll be supported by a close-knit, team-oriented culture. Get ready to be challenged, learn new skills, and be a part of something special!

A DAY IN THE LIFE OF A FRONT DESK SECURITY OFFICER

As a Front Desk Security Officer, you have the important job of keeping everyone safe and secure. Throughout your shift, you get to stretch your legs and keep an eye on things as you patrol the property. You're on the lookout for anything that may need attention.

Your role involves keeping a close watch on the facilities and making sure everyone is following the rules for maximum safety and compliance. You have a calm and reassuring presence, always ready to de-escalate any potential danger. And, of course, you make sure all doors, windows, and other areas are secure.

Recording data and reporting any property damage or unusual occurrences is just another part of the job, as is giving friendly reminders to anyone who may have forgotten the rules. You also let people know when they have visitors as well as issue and record ID badges. You keep the property in tip-top shape by inputting and monitoring safety and life support computer programs and making sure all systems, such as heating, lighting, sprinkling, security, ventilation, and fire, are operational. Safety is your top priority, and you love knowing that you're doing an incredible job!

QUALIFICATIONS FOR A FRONT DESK SECURITY OFFICER

Do you have strong customer service and communication skills? Is your attention to detail exceptional? Are you friendly and outgoing? If yes, this Front Desk Security Officer position might be perfect for you!

• High school diploma or GED equivalent
• 2+ years of security, law enforcement, or military experience
• Ability to obtain and pay the Alaska Guard License fee of $97.00 prior to beginning work
• Ability to cooperate and work as part of a team with fellow employees, customers, and clients
• Ability to make decisions in the moment with little to no supervision
• Contract requires employees to speak, understand, read, and write English.
• Must meet and adhere to all safety guidelines and regulations set forth by the company and client.
• Must be safety oriented as this is a safety-sensitive position.

Working Conditions and Physical Requirements

Weather: Indoor/Outdoor. Frequently exposed to arctic conditions.

Noise level: Moderate to loud

Description of environment: This is a public environment

Must constantly be able to stand, walk, climb, push, pull use hands and arms, stoop, kneel, and crouch.

Physical requirements: Must be able to lift and move up to 50 lbs.

Competencies

• Customer Service – Provides outstanding customer service; manages difficult or emotional situations; responds promptly to customer needs; responds to requests for service and assistance; meets commitments in a timely manner.
• Interpersonal Skills – Focuses on solving conflict; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to other ideas.
• Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
• Written Communication – Writes incidents, logs, and other reports clearly; able to read and interpret written information.

Equal Opportunity Employer/Shareholder Preference

NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran-protected status, or any other characteristic protected by applicable law. NANA grants employment preference to shareholders of NANA and their spouses and descendants to the extent allowed by law.

It is NMS policy to conduct background checks, drug testing, and a physical assessment, as applicable, once an offer has been accepted, in accordance with company or contract requirements.

Accommodation Request

If you are a job seeker with a disability and require accessibility assistance or accommodation to apply for one of our jobs, please submit a request by telephone or via email. In order to appropriately assist you with accommodation, we ask that you please specify the assistance needed in order to access our job site and post for a position. The dedicated email and telephonic options are listed below and are reserved only for individuals with disabilities needing accessibility assistance.

To request an accommodation by telephone, contact us at 1-800-478-2000

To request an accommodation by email, contact us at recruiting@nana.com

JOIN OUR SAFETY TEAM!

If you feel that you would be right for this Front Desk Security Officer job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 99508