Young & Partners, LLP in Sandy, UT is looking to hire a full-time Call Center Team Lead - Intake Specialist to join our team on the weekends. Are you a customer service rockstar currently working in a call center? Would you like to take the next step up the ladder into a leadership role? If so, keep reading about what makes our law firm a great place to work!
This weekend position earns a competitive wage of $18+/hour, depending on experience, along with the potential for an extra $3 - $4/hour in uncapped bonuses and commissions. We also take care of our employees by providing exceptional benefits and perks, including health, dental, vision, a health savings account (HSA), a 401(k) plan with employer match, paid time off (PTO), paid holidays, a gym membership, flexible schedules, and a stocked break room for you to enjoy. If this sounds like the right opportunity for you, apply today!
ABOUT YOUNG & PARTNERS, LLC
Our law firm is on the cutting edge of the legal space. With a business-like approach, we act as a marketing engine to find claimants for the best of the best litigators across the country. Our founding partner, Thomas L. Young, has recovered hundreds of millions of dollars for victims of various major disasters over the past 20 years. We, however, are entrepreneurs rather than attorneys. Through the means of high-quality, unique digital media and TV advertising, we educate and assist consumers, businesses, nonprofit organizations, and government entities in understanding their rights as they pertain to losses due to negligence or disaster. Our purpose is to make sure people are seen and heard.
We strive to create a down-to-earth culture based on integrity, innovation, and ethics, where we do things for the right reasons. With an emphasis on being loyal to our employees, we provide the training and support necessary for their success and development. The atmosphere at our law firm is fun and welcoming! Our employees enjoy various incentives and prizes as well as opportunities to connect and build relationships with one another over a friendly game of ping pong or during weekly company lunches. When you join our team, you become part of a company that will value you and invests in your future!
A DAY IN THE LIFE OF A CALL CENTER TEAM LEAD - INTAKE SPECIALIST
As a Call Center Team Lead / Intake Specialist at our law firm, you lead a team of customer service agents. Leveraging your own experience, you coach your team and help them to set goals. You listen as they receive incoming calls so you can provide constructive feedback. Your team looks up to you and appreciates the support you provide!
Leading by example, you also take calls. This keeps you up-to-date and knowledgeable about the challenges our clients and employees face. You are always friendly as you provide outstanding customer service. You naturally create a connection with each person you speak with while helping them feel heard. At the end of each shift, you feel great about the part you play in helping our staff to be the best they can be!
QUALIFICATIONS FOR A CALL CENTER TEAM LEAD - INTAKE SPECIALIST
Are you self-motivated and goal-driven? Do you have excellent communication skills? Can you lead and motivate others to reach their fullest potential? Are you a creative thinker with a willingness to test out and implement new ideas? If yes, you might just be perfect for this position!
WORK SCHEDULE
This full-time position works weekends only and enjoys weekdays off!
ARE YOU READY TO JOIN OUR CUSTOMER SERVICE TEAM?
If you feel that you would be right for this weekend job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 84070
