Call Center Agent - Intake Specialist - Sandy, UT

Young & Partners LLP
Sandy, UT Full Time / Part Time $14 - $17

Description

Young & Partners, LLP in Sandy, UT is looking to hire a full-time or part-time Call Center Agent / Intake Specialist. Are you looking for an entry-level job where you can help make a difference in the lives of others? Do you have the desire to earn a great income while starting the path to a long-term career? We are looking for someone who will stick around and be a reliable part of our fast-growing company. If this sounds like you, please read on!

This entry-level position comes with a great hourly wage of $14 - $18 depending on experience, plus the potential for $3 - $4 extra per hour in commissions and bonuses! We also take care of our employees by providing exceptional benefits and perks, including health, dental, vision, a health savings account (HSA), a 401(k) plan with employer match, paid time off (PTO), paid holidays, a gym membership, flexible schedules, and a stocked break room for you to enjoy. If this sounds like the right full- or part-time customer service opportunity for you, keep reading about what makes our law firm a great place to work!


ABOUT YOUNG & PARTNERS, LLC

Our firm is on the cutting edge of the legal space. With a business-like approach, we act as a marketing engine to find claimants for the best of the best litigators across the country. Our founding partner, Thomas L. Young, has recovered hundreds of millions of dollars for victims of various major disasters over the past 20 years. We, however, are entrepreneurs rather than attorneys. Through the means of high-quality, unique digital media and TV advertising, we educate and assist consumers, businesses, nonprofit organizations, and government entities in understanding their rights as they pertain to losses due to negligence or disaster. Our purpose is to make sure people are seen and heard.

We strive to create a down-to-earth culture based on integrity, innovation, and ethics, where we do things for the right reasons. With an emphasis on being loyal to our employees, we provide the training and support necessary for their success and development. The atmosphere at our law firm is fun and welcoming! Our employees enjoy various incentives and prizes as well as opportunities to connect and build relationships with one another over a friendly game of ping pong or during weekly company lunches. When you join our team, you become part of a company that will value you and invests in your future!


A DAY IN THE LIFE OF A CALL CENTER AGENT / INTAKE SPECIALIST

As an entry-level Call Center Agent / Intake Specialist at our legal marketing firm, you help us fulfill our purpose by connecting interested individuals with our services. You receive incoming calls as well as reach out to existing clients and prospective clients who have sent us their information. That's right, NO cold calling!

While conversing with current or prospective clients on the phone, you apply your listening and customer service skills to ask a series of qualifying questions and determine how we can help them. You are always warm and friendly, and you naturally create a connection with each person you speak with while helping them feel heard. At the end of each shift, you feel great about the part you play in caring for our clients!


ARE YOU THE RIGHT FIT?

What you need:

  • Ability to write and speak English fluently
  • High school diploma or equivalent

Experience in a customer service or sales support role is preferred but not required. Bilingual would be a plus!

Are you self-motivated and driven? Do you have a positive attitude and a desire to be a force for good? If you are empathetic, personable, and authentic, then you might just be perfect for this entry-level customer service position at our law firm!


FULL- OR PART-TIME WORK SCHEDULE

Whether you are looking for full- or part-time work, we offer flexible schedules for a work/life balance. Full-time schedules start at 6 am, 7:30 am, or 9 am. Part-time employees have the option of working 6 am - 11 am, 11 am - 4 pm, or 4 pm - 9 pm. Weekend shifts are available!


YOUR NEXT STEP

If you feel that you have the right customer service skills for this entry-level Call Center Agent / Intake Specialist job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 84070



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